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About Us

How did you get started?

Well, the short story is that Water Superstore began as a family business in 1996. In 2001 I purchased WS from my parents and the rest is history.

The more detailed and exciting story goes something like this,

I remember getting our first water cooler at the age of 8. We lived in a rural property and had only a well as our water source. At that time bottled water was not too popular and there were only 1 or 2 suppliers in the area that delivered water.  In fact, reverse osmosis water was even more scarce, so we drank distilled water and used it for drinking and cooking. As a kid I didn’t know why we used this water, but boy things have sure changed now.

Back in the 80’s you may have called my parents “hippies” but I saw them as change makers and first movers. We even had one of the very first “MacIntosh Apple Computers”, a Hovercraft, a custom-made houseboat and if you remember a “beta” machine for watching movies. Well not everything they thought was new an unique caught on…. like hovercrafts and beta machines, but pure water did and for that I am super thankful.

Fast forward to 1996 and my family purchased a pure water franchise in the Niagara Region. My dad was a retired teacher and was very entrepreneurial, so this new venture was second nature in our home. Following in my father’s footsteps I attended Brock University for business entrepreneurship with the intention of one day staring my own business in the health industry.

Why do you do what you do?

I stayed in the family business because I truly loved it. I was selling a healthy product.  I loved sharing my knowledge with clients and witnessing how this water made a real difference in their lives. In 2001 the opportunity arose to purchase the store.  So just one year out of university at the age of 23 I became a business owner. I felt confident enough in my skills to run this business AND the challenges arose. You can read all about those challenges in our blog.

Where do you see Water Superstore in 5 years ?

Water Superstore has more than doubled in size since 2001. I attribute this growth to hard work, dedication AND my absolute belief in our products and services. I see Water Superstore continuing to grow and adapt with industry needs. We plan to offer more online services including VLOG’s to share our knowledge regarding water quality, innovative products and even how to guides for maintaining your water system. We also plan to continually grow our online store so that we can reach clients across the United States and Canada.

Our growth would not be possible without our loyal clientele for which I am eternally grateful. We look forward to continually serving you. Browse our website and drop us a line or email or stop in to our retail store. We’d love to hear from you.

Services Offered

Bricks and Morter

Water Superstore is located in St. Catharines at 274 Fourth Avenue. Our retail showroom boasts 3 pure reverse osmosis refill stations and 1 re-mineralized reverse osmosis refill station. We also carry pre-bottled spring water and distilled water. Don’t want to come in to fill up, we’ve got you covered with Niagara’s only water drive thru. It’s convenient and easy to use. You simply place your order at the window and pull ahead to receive your 5 or 3 gallon water bottles. Our friendly staff will exchange your empty bottles for full ones.

Our showroom also has a wide variety of home water filter systems, water coolers, shower filters, water softeners, ultra violet systems and drinking water systems.

We carry various brands of replacement water filters and ultra violet lamps including, Pentair/Pentek, Viqua, Trojan, Sterilight, Pura, Hydrotech, Wyckomar, 3M, UV Dynamics, Omni filters and Vectapure filters.

In need of whole home filtration? We’ve got you covered. We specialize in Clack, Purifiner and Aquamaster water softeners, iron and sulphur backwash systems.  If you are looking for bacteria and virus removal from your water your can trust the science behind Viqua’s ultra violet disinfection systems. We carry and service a large range of products from Viqua.

We’d love to discuss your water needs with you and have a wide range of affordable solutions for any budget. We hope to see you soon.